Testimonials

As first-time landlords living interstate, we were a bit nervous about renting out our property — but Jannine and Nic made the entire process smooth and stress-free. From the start, they communicated clearly, explained everything thoroughly, and guided us through each step with confidence. We recently signed our first rental agreement, and it all went seamlessly thanks to their attention to detail and professionalism. They handled inspections, advertising, and tenant screening efficiently and kept us informed the whole way. It’s been such a relief to have people we trust managing our property. We feel confident knowing it’s in great hands and that our tenants are well looked after too. Highly recommend Jannine and Nic to anyone starting out as a landlord.

Hey Just want to give the Team at Deximal a huge wrap. Jannine and Natalee are awesome to work with and one of the best property managers we have had to deal with.

I was a tenant at a property managed by Natalee Kruger and found her to be courteous and professional in our interactions. While our communication was limited, she was helpful when needed. Responses to queries weren’t always immediate but were generally addressed in due course. Overall, a smooth and pleasant rental experience.

We have the pleasure of working with Deximal Property Services as their trusted electrical maintenance provider, and we couldn't be more satisfied with the relationship. The team is consistently professional, organised, and proactive in their property management approach. Their clear and timely communication makes coordinating work across multiple sites seamless. From scheduling to follow-ups, requesting quotes and ensuring keys are available for collection displays they handle tasks efficiently, allowing us to focus on delivering top-tier service. It's a pleasure working with a team that shares our commitment to quality, reliability and customer satisfaction. We look forward to continuing our partnership and supporting their excellent service across all properties.

Jannine Cole is very professional, personable, and has excellent customer service skills. Jannine commenced as my Property Manager 7 years ago, and I have appreciated her assistance and guidance with any issues that have risen. As a long-term Tenant I have been treated with respect by Deximal Property Services, the Owners of this property, and Jannine.

Amazing service from start to finish! The agent was super helpful, kind, and really knew what they were doing. They helped me find the perfect place and made the whole process stress-free. I’d definitely recommend them to anyone needing help with property!

We had 2 property managers from Deximal, and both were wonderful! Tenille and Natalee were so helpful and kind. Nothing was ever too much trouble for them, we appreciate everything they did for us along the way.

Jannine has managed various rental properties of mine since 2018, she is great at communicating and relaying any information along with consistent updates relating to laws & our property leaving us with a stress free experience :)

I highly recommend Jannine as an exceptional property manager. She is incredibly efficient, always addressing concerns promptly and effectively. Her responsiveness ensures that issues are resolved quickly, making the rental experience seamless. Jannine treats everyone with utmost respect, fostering a positive and professional environment. She truly goes above and beyond, and I couldn’t ask for a better property manager!

Nic and his team sold our house two days after the first home open. Excellent strategy, excellent preparation, excellent results.

Purchased my house through a transparent negotiation. It was the smoothest and easiest purchase process I have ever been through. Would recommend this process to anyone looking to sell.

Nic kept us informed at every turn. Offered advice when and where we needed it. Negotiating skills were much appreciated. Nic's staff were excellent and extremely helpful. Maureen Tysoe & Ray Smith.

Nic was great with communications throughout the whole negotiations process.

Nic was friendly and explained everything to me clearly so I understood the process. He kept me up to date throughout the whole process and made it easy for me each step of the way. Thank you so much for your help and guidance Nic!

Very knowledgable ... sold property quick & was really happy with the price .. Would definitely recommend Nick .. very professional

doing business interstate can be a stressful experience! from the beginning to the day of settlement Nic kept me up to date and well informed at each stage of the process by all forms of communication. Nothing was too much trouble, I felt confident, unpressured and well advised .... not too much sleep was lost .... thank you Nic and your team .... good luck with your future business endeavours

Exceptional and outstanding service received from Nic and his fantastic team. Always keeping us in the loop and delivering top notch before and aftercare service. Definitely went the xtra mile with everything and superb regular updates at all times. Great job Nic and thank you to you and everyone for making our house purchase a success.

I would like to thank Nic and his team for the very professional handling of the sale of my Scarborough property. They achieved a great price in a short time with good communication at all times. The whole process was stress free from start to finish. A pleasure to work with.

In the sale of this property there were many hurdles. Nic managed all the challenges professionally, in a timely manner and with humour. If there was something to learn in the process, this property provided it. Nic never lost sight of the end goal and is to be commended for the staying power! Well done to the whole team for updates and impeccable service.

In summary: Nic guides you through the whole journey from the moment you show interest in purchasing a property to the point of handing over the keys to you. Fantastic at all steps. The long version: My wife and I were amazed at how smooth everything went for us from the moment we laid eyes on this house (now our home) to the moment we moved in. Nic constantly kept tabs on us on what he could do to help us in the run up to purchasing through the online (Open negotiations platform) auction and then helping us with the steps of what wss next after we were successful in our bid. Bottom line Nic was just always very transparent with us and was great at communicating any small changes etc. As such purchasing of the property was a breeze in no small part to the reassurance Nic gave us that things were progressing on an expected timeline .. essentially 7 weeks from successful bid to moving in. Also helped as an intermediary between ourselves and previous owners with purchasing of existing furniture in the house. Good attention to detail and warm personality such as messaging my wife a happy birthday, seems trivial but showed that Nic does look after the sellers and buyers equally well. If/when we move - will be using Nic as our agent. Thanks for helping us.

We have been renting the property for last 6 years and three property services have changed over the years and we would recommend our property manager (Tennile Roberts) for her professionalism, responsiveness to queries. Thank you Tennile for your great support

Absolutely thrilled with my experience under Tenille's management! I've been renting my apartment for five years, and have just renewed for another. While the property has changed hands a few times, Tenille has truly made a difference. From the moment she took over, I’ve felt more valued as a tenant. Her responsiveness, attention to detail, and genuine care for tennants is remarkable. Any issues I've had have been addressed promptly, and communication is always clear and friendly. It's refreshing to see such dedication and professionalism. Highly recommend Tenille!

Excellent! . Nick is knowledgable, easy to communicate with, responsive and I sold for a price way more than I ever contemplated! I was worried it was going to be challenging trying to sell a property with tenants renting but between Nick and Deximal it was an absolute breeze. All done from the comfort of my own home, Nick spoke with the tenants, got them on board, they allowed home opens, cleaned the property for photo's and ensured it was respectable and liaised with Nick for whatever was required. I still can't believe how much the house sold for and how easy overall it was!

Highly thorough and professional . From the very beginning Nick was supportive and communicative. I felt confident dealing with him throughout the buying process. He was honest, genuine and upfront and I wouldn’t hesitate to recommend him as an agent

My wife and her brother recently sold their parents home through Nick and his team. Very professional and also at a personal level. They would definitely recommend Deximal . Thank you on behalf of Claire and Steve

I can't recommend Deximal property services highly enough, Tenille is a phenomenal property manager that will put you so much at ease. Your property couldn't be in safer hands.